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Customer feedback is the fuel that improves your product and grows your revenue. Loop develops visual customer feedback management software, including a screenshot plugin that integrates directly into your website and an embeddable forum to vote on submitted feedback, to help you drive strategic product decisions and catch bugs.
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Have you ever spent time and resources building a complete product only to find that you missed the mark with your customers post-release? Close the loop before release using a single platform to get product feedback from your customers, industry professionals, and internal teams.
Get out of your company bubble by getting detailed, verified feedback from industry professionals (product managers, UI designers, developers). Collect both internal and external feedback.
Continuously collect detailed and relevant feedback from your users with our screenshot plugin which sends everything directly to a forum so that the feedback can be discussed and sorted.
The loop rating systems allows you to rate feedback on a scale that ranges from 1-10 which calculates an averaged score for the reviewer. This ensures that you receive quality feedback.
Close the loop with internal stakeholders or customers effortlessly via email notifications or auto-generated shareable links.
The In-app plug in is perfect for gathering responses on specific parts of your app. Take screenshots and annotate on specific parts of your app to get detailed feedback.
Find and fix reported bugs using our website bug reporting tool and visual bug tracker.
Consolidate all the responses from different sources on one page.
Get feedback from your customers directly on your website using a screenshot tool and interactive forum.
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